Duke University, Duke University Libraries

Program ID:Duke-DUL-TRLN [#13562]
Program Title: TRLN Program Officer
Program Type:Other
Location:Durham, North Carolina 27708, United States [map]
Subject Area: Library
Appl Deadline:2019/06/25help popup finished (2019/04/10, finished 2019/08/28)

*** this program has been closed, and no new applications will be accepted. ***

The Triangle Research Libraries Network (TRLN) seeks a knowledgeable, enthusiastic and collaborative colleague to serve as Program Officer for technology-related consortial programs, services, and activities and to provide support for its standing programmatic and governing bodies. The TRLN Program Officer will manage and support the work of the TRLN to explore and solve some of the complex issues facing academic libraries today. This position offers an excellent opportunity to work with talented and motivated staff across four research institutions to support long-standing cooperative collection development efforts and the discovery and delivery technologies necessary to service those materials. This position reports to the TRLN Executive Director.


  • Supports consortium-wide activities and initiatives including implementation of the TRLN shared discovery project, unmediated borrowing through implementation of TRLN Direct and Inter-institutional Resource Sharing, and new initiatives relating to technology.
  • Supports the enhancement of discovery and delivery applications for our shared print and digital collections.
  • Assists with data gathering and analysis to support consortial projects and programs.
  • Participates in and contributes to TRLN staff activities as needed
  • Provides TRLN staff support with interest groups and working groups focused on other technology-centered projects, including an electronic resources management system (CORAL) and a return on investment tool.
  • Coordinates with external commercial and non-commercial parties to develop and support IT-based services for the consortium.
  • Performs other duties as assigned.

Supervisory Responsibilities

  • None

About TRLN

Founded in 1977 and based on cooperation among academic research libraries of the Research Triangle dating back to 1933, TRLN is a resource-sharing consortium consisting of Duke University, North Carolina Central University, North Carolina State University, and The University of North Carolina at Chapel Hill.  The libraries of the four institutions encompass collections of professional schools in business, law, and health sciences, in addition to the major research resources in the humanities, social science, engineering, sciences, and technology.  The member libraries have combined holdings of fifteen million volumes, employ over a thousand staff, and have budgets totaling in excess of sixty million dollars. TRLN offices are housed at Duke University in the Bostock Library.

The TRLN staff includes the Executive Director, this program officer position, a communication manager, and an applications developer. This is a team environment that provides support for the broad spectrum of initiatives and activities of the consortium, its councils and working groups, and its programs and services. TRLN staff members organize seminars and symposia for the TRLN libraries’ staff on various topics, manage ongoing communications, and coordinate strategic planning. 


It is the expectation that all staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity. 


Required: ALA accredited master’s degree in library or information science or related advanced degree or equivalent combination of education and experience. 



  • Demonstrated experience working in a technology based team or environment.
  • Excellent communication skills
  • Ability to work in a collaborative team environment 


  • Demonstrated experience working with managing relationships with vendors.
  • Demonstrated experience working with open source projects.
  • Demonstrated experience with scripting languages, and web technologies.
  • Prior experience working in an academic or research library environment. 
  • Practical experience supporting integrated library systems and library discovery services.
  • Familiarity with interlibrary lending software (ILLiad, Rapid, Relais D2D, etc), integrated library systems, Confluence, and Jira.

Working Conditions

  • Must be able to work in an environment in which exposure to materials containing dust and mold is possible
  • Normal office environment
  • Occasional weekend shifts required.
  • Occasional travel required

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Salary and Benefits

Salary and rank dependent on qualifications and experience. Comprehensive benefits package includes 20 days vacation, 13 holidays, 12 days sick leave; health, dental, disability and life insurance and support for professional development and training.


Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university's intellectual life, connecting people and ideas. The Libraries consist of the Perkins Library, Bostock Library, Rubenstein Rare Book and Manuscript Library, Lilly Library, and Music Library, and the library at the Duke Marine Laboratory in Beaufort. Duke's library holdings of 6.2 million volumes are among the largest of private universities in the United States.

Duke is a diverse community committed to the principles of excellence, fairness, and respect for all people. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. We believe that when we understand, celebrate, and tap into our uniqueness to creatively solve problems and address shared goals, our possibilities are limitless. Duke University Libraries value diversity of thought, perspective, experience, and background and are actively committed to a culture of inclusion and respect.                 

Duke's hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.

Duke offers a comprehensive benefit package which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at: http://www.hr.duke.edu/benefits/index.php.


Cover letter, detailed resume and the names, addresses (mailing and e-mail), and telephone numbers of three references should be submitted to https://academicjobsonline.org/ajo/jobs/. Review of applications will begin immediately and will continue until the position is filled. 

Applications which are missing any of the components listed above will not be reviewed.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. The Duke University Libraries have a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.

Application Materials Required:
Submit the following items online at this website to complete your application:
And anything else requested in the description.

Further Info:
365 Rubenstein Library
Box 90194
Duke University
Durham, NC 27708

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