University Libraries, Colgate University

Position ID:Colgate-University Libraries-HDRI [#8168]
Position Title: Head of Research and Instruction
Position Type:Non tenure-track faculty
Position Location:Hamilton, New York 13346, United States [map]
Subject Area: Library / Reference and Instruction
Appl Deadline: finished (posted 2016/10/06, finished 2017/03/14, listed until 2017/03/30)
Position Description:    

*** this position has been closed, and no new applications will be accepted. ***

The Colgate University Libraries seek a collaborative, experienced, forward-thinking leader to serve as Head of Research and Instruction Services.  Reporting to the University Librarian and serving on the senior management team, the Head of Research and Instruction Services provides leadership and expertise in offering a suite of services that range from basic reference assistance to advanced research consultation, classroom instruction and service program development.  This individual will demonstrate a nuanced understanding of user needs and experiences in offering appropriate services, teaching users how to find, use, and evaluate resources, and empowering individuals to conduct their own research.  This person will also work with the Head of Academic Technology in ITS to explore and develop collaborative services.    The position leads the Research and Instruction Services department in providing high-quality, innovative, and user-oriented services to a diverse body of students, faculty, and staff.  The position is responsible for developing and managing the libraries’ outreach and promotion programs.  Specific areas of management, coordination, and liaison focus are research data services and U.S. government documents.  Supports the University Librarian in vetting and advancing new ideas, initiatives, and strategic plans and fostering a culture of collaboration and communication.


 Provide leadership and expertise within the library by offering a suite of research services that range from basic reference assistance to advanced research consultation and classroom instruction (25%)

  • Work closely with the Head of Collection Management to coordinate the library liaison program.
  • Coordinate work of all library faculty involved in providing non-specialized reference and research services.
  • Working with department heads, library faculty and staff, plan and coordinate library outreach and program activities.  Coordinate development and production of publications, marketing, and general exhibits.
  • Communicate with ITS Head of Academic Technology to consider how we may coordinate and collaborate on services to support teaching and learning that involve scholarly content with digital media/technologies. 
  • Coordinate research support for academic support programs such as those maintained by the Office of Undergraduate Studies (OUS), the Writing Center, and the Center for Learning, Teaching, and Research.
  • Identify trends, new protocols, best practices and existing practices that require improvement to ensure that the research services offered meet the needs of the users and maintains general knowledge of current trends in higher education, academic libraries, and information and educational technology.
  • Serve on the University Librarian’s senior management team and participate in strategic planning.

 Lead the Research and Instruction Services department to provide collegial, high-quality, innovative, and user-oriented services to a diverse body of students, faculty, and staff (25%).

  • Mentor, supervise, and evaluate library faculty in Research and Instruction Services as needed.
  • Lead the department in developing, assessing, and promoting of research services.
  • Explore new models of research services, and develop such as warranted
  • Schedule reference desk coverage, coordinate the reference work, and offer professional development in research services to library faculty from other departments who serve at the Case Library Reference Desk.
  • Formulate research service policies and procedures.
  • Advocate for needed resources in the process of budget preparation.
  • Manage the Case Library reference collection in consultation with the Head of Collection Management
  • Serve on the Electronic Product Evaluation Committee (EPEC) to recommend digital resources acquisitions for Case and Cooley libraries.
  • Coordinate user technologies and space needs within the Research Services public space with Systems Librarian.

 Manages and Serves as the Liaison for Research Data Services (20%)

  • Serve as the Libraries’ principal resource in providing research consultation and classroom instruction Help faculty and students discover, curate, utilize and maintain research data including data manipulation and analysis, data management planning, file and citation management, and data visualization.
  • Provide support as requested for researchers who are responsible for designing and implementing data management plans as required by funding agencies.
  • Manage operations involving the U.S. Government Documents Depository Program.
    • Oversee planning, collection development policy, processing, and promotion of U.S. government information.
    • Provide specialized government documents reference assistance.
    • Coordinate acquisition, processing, organization, and maintenance of government information resources.
    • Supervise, train, and mentor half-time Government Documents Coordinator.

 Provide Research and Instruction Support (20%)

  • Serve as liaison librarian to one or more departments particularly relating to data and U.S. government documents.
    • Engage faculty and students in dialogue about disciplinary research practices and curricular information needs, as well as best practices in developing information literacy among students
    • Participate in library collection management and assessment activities, in order to develop collections that meet current and future user needs
    • Seek opportunities to collaborate and establish partnerships in order to support student success
  • Provide general reference service and individual research consultations by appointment across all disciplines for the Colgate University community as well as members of the general public. Weekly shift plus 1-2 Sunday afternoon/evenings/semester. 
  • Design and implement strategic and pedagogically appropriate instruction for library users through a variety of methods 
    • Apply knowledge of learning theory, instructional design, and assessment practices to deliver effective instructional experiences for students
    • Engage faculty in planning, developing, and assessing information literacy instruction
    • Practice reflective teaching through use of instructional improvement tools (such as peer evaluation)
    • Develop web-based guides, tutorials, or other instructional resources

In addition to specific jobs responsibilities, all library faculty (10%):

  1. Participate in the faculty liaison program in order to promote and sustain a cooperative and consultative relationship between the library and academic departments.
  2. Work cooperatively and in partnership with the Head of Collection Development and faculty in assigned departments to develop and manage the collection.
  3. Participate in library faculty governance.
  4. Participate in University governance and/or serves the University in other ways as appropriate.
  5. Demonstrate an active commitment to the library profession as described in the Library Faculty Handbook.


It is expected that all Colgate University Libraries faculty and staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These are: customer focus; collaboration; effective team skills; creative problem-solving; continuous learning; and a commitment to inclusion.



  • Master's Degree from an ALA-accredited library school or program
  • Five years of progressively responsible experience in library public services
  • Two years of direct supervision of support staff and/or librarians. 
  • Experience providing reference services
  • Strong organizational skills and written and oral communication skills
  • Ability to work independently and as part of a team in a dynamic environment
  • Strong service orientation with the ability to interact positively with students, faculty, and the public.


  • Experience with liaison work in academic libraries
  • Experience with classroom instruction or training
  • Experience with library resources and tools that support research
  • Experience leading teams and fostering collaborative relationships
  • Experience in the promotion of library resources or services
  • Experience working with research data and library collections
  • Knowledge of the Federal Depository Library Program
  • Experience with data management platforms
  • Evidence of working collaboratively
  • Evidence of managing multiple projects or priorities
  • Experience working in an academic library

 Additional information about Colgate University and the Colgate Libraries can be found at

Candidates will need to upload a letter of application, curriculum vita, and provide email addresses for three references, including current supervisor. Colgate strives to be a community supportive of diverse perspectives and identities. Candidates should describe how they have or would propose to work in a diverse environment. Official transcripts will be required of candidates selected for an on-campus interview.

Review of application materials will begin on November 7, 2016 and continue until the position is filled.  Colgate is a highly selective private liberal arts university located in Hamilton, NY, and is an EO/AA employer.  Developing and sustaining a diverse faculty, staff, and student body further the University’s educational mission.  Women and candidates from historically underrepresented groups are encouraged to apply. Applicants with dual career considerations can find postings of other employment opportunities at

Application Materials Required:
Submit the following items online at this website to complete your application:
And anything else requested in the position description.

Further Info:
Chair, Head of Research and Instruction Librarian Search
Colgate University
Cooley Science Library
13 Oak Drive
Hamilton, NY 13346

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