The Colgate University Libraries seek a collaborative,
experienced, forward-thinking leader to serve as Head of Research and Instruction Services. Reporting to the University Librarian
and serving on the senior management team, the Head of Research and Instruction
Services provides leadership and expertise in offering a suite of services that
range from basic reference assistance to advanced research consultation,
classroom instruction and service program development. This individual will demonstrate a nuanced
understanding of user needs and experiences in offering appropriate services,
teaching users how to find, use, and evaluate resources, and empowering
individuals to conduct their own research. This person will also work with the Head of
Academic Technology in ITS to explore and develop collaborative services. The position leads the Research and
Instruction Services department in providing high-quality, innovative, and user-oriented
services to a diverse body of students, faculty, and staff. The position is responsible for developing
and managing the libraries’ outreach and promotion programs. Specific areas of management, coordination,
and liaison focus are research data services and U.S. government documents. Supports the University Librarian in vetting
and advancing new ideas, initiatives, and strategic plans and fostering a
culture of collaboration and communication.
Provide leadership and expertise within the library by offering a
suite of research services that range from basic reference assistance to
advanced research consultation and classroom instruction (25%)
- Work closely with the Head of Collection Management to coordinate the
library liaison program.
- Coordinate work of all library faculty involved in providing
non-specialized reference and research services.
- Working with department heads, library faculty and staff, plan and
coordinate library outreach and program activities. Coordinate development and production of
publications, marketing, and general exhibits.
- Communicate with ITS Head of Academic Technology to consider how we
may coordinate and collaborate on services to support teaching and learning
that involve scholarly content with digital media/technologies.
- Coordinate research support for academic support programs such as
those maintained by the Office of Undergraduate Studies (OUS), the Writing
Center, and the Center for Learning, Teaching, and Research.
- Identify trends, new protocols, best practices and existing practices
that require improvement to ensure that the research services offered meet the
needs of the users and maintains general knowledge of current trends in higher
education, academic libraries, and information and educational technology.
- Serve on
the University Librarian’s senior management team and participate in strategic
Lead the Research and Instruction Services department to provide
collegial, high-quality, innovative, and user-oriented services to a diverse
body of students, faculty, and staff (25%).
- Mentor, supervise, and evaluate library faculty in Research and
Instruction Services as needed.
- Lead the department in developing, assessing, and promoting of
- Explore new models of research services, and develop such as warranted
- Schedule reference desk coverage, coordinate the reference work, and
offer professional development in research services to library faculty from
other departments who serve at the Case Library Reference Desk.
- Formulate research service policies and procedures.
- Advocate for needed resources in the process of budget preparation.
- Manage the Case Library reference collection in consultation with the
Head of Collection Management
- Serve on the Electronic Product Evaluation Committee (EPEC) to
recommend digital resources acquisitions for Case and Cooley libraries.
- Coordinate user technologies and space needs within the Research
Services public space with Systems Librarian.
Manages and Serves as the Liaison for Research Data Services (20%)
- Serve as
the Libraries’ principal resource in providing research consultation and
classroom instruction Help faculty and students discover, curate, utilize and
maintain research data including data manipulation and analysis, data
management planning, file and citation management, and data visualization.
support as requested for researchers who are responsible for designing and
implementing data management plans as required by funding agencies.
operations involving the U.S. Government Documents Depository Program.
planning, collection development policy, processing, and promotion of U.S.
specialized government documents reference assistance.
acquisition, processing, organization, and maintenance of government
train, and mentor half-time Government Documents Coordinator.
Provide Research and Instruction Support (20%)
- Serve as liaison librarian to one or more
departments particularly relating to data and U.S. government documents.
faculty and students in dialogue about disciplinary research practices and
curricular information needs, as well as best practices in developing
information literacy among students
in library collection management and assessment activities, in order to develop
collections that meet current and future user needs
opportunities to collaborate and establish partnerships in order to support
general reference service and individual research consultations by appointment
across all disciplines for the Colgate University community as well as members
of the general public. Weekly shift plus 1-2 Sunday
and implement strategic and pedagogically appropriate instruction for library
users through a variety of methods
knowledge of learning theory, instructional design, and assessment practices to
deliver effective instructional experiences for students
faculty in planning, developing, and assessing information literacy instruction
reflective teaching through use of instructional improvement tools (such as
web-based guides, tutorials, or other instructional resources
addition to specific jobs responsibilities, all library faculty (10%):
- Participate in the faculty
liaison program in order to promote and sustain a cooperative and consultative
relationship between the library and academic departments.
- Work cooperatively and in partnership
with the Head of Collection Development and faculty in assigned departments to
develop and manage the collection.
in library faculty governance.
in University governance and/or serves the University in other ways as
an active commitment to the library profession as described in the Library Faculty Handbook.
It is expected that all Colgate
University Libraries faculty and staff members will demonstrate exceptional
workplace behaviors in the execution of their specific position
responsibilities. These are: customer focus; collaboration; effective team
skills; creative problem-solving; continuous learning; and a commitment to
Degree from an ALA-accredited library school or program
years of progressively responsible experience in library public services
- Two years of direct supervision of support staff and/or
providing reference services
organizational skills and written and oral communication skills
- Ability to work independently and as
part of a team in a dynamic environment
- Strong service orientation with the ability to
interact positively with students, faculty, and the public.
with liaison work in academic libraries
with classroom instruction or training
with library resources and tools that support research
leading teams and fostering collaborative relationships
in the promotion of library resources or services
working with research data and library collections
of the Federal Depository Library Program
with data management platforms
of working collaboratively
of managing multiple projects or priorities
working in an academic library
Additional information about Colgate University and the
Colgate Libraries can be found at http://cul.colgate.edu/joinus.html.
Candidates will need to upload a letter of application,
curriculum vita, and provide email addresses for three references, including
current supervisor. Colgate strives to be a community supportive of diverse perspectives
and identities. Candidates should describe how they have or would propose to
work in a diverse environment. Official transcripts will be required of
candidates selected for an on-campus interview.
Review of application materials will begin on November 7, 2016 and continue until the
position is filled. Colgate is a highly
selective private liberal arts university located in Hamilton, NY, and is an
EO/AA employer. Developing and
sustaining a diverse faculty, staff, and student body further the University’s
educational mission. Women and
candidates from historically underrepresented groups are encouraged to apply.
Applicants with dual career considerations can find postings of other
employment opportunities at http://www.upstatenyherc.org